Service Disruption: Repair Works Commence on Undersea Cable Cuts – NCC

The Nigerian Communications Commission (NCC) announced yesterday that repair operations have commenced on the undersea cable cuts, which caused equipment faults along the West African Coast on Thursday.

The incident adversely affected data and fixed telecom services in several West African countries, including Nigeria, Ghana, Senegal, and Cote d’Ivoire, as reported by the NCC.

In a statement, the NCC disclosed that the operators of these cables have already initiated repair processes, with services gradually being restored.

According to the NCC, the cable cuts occurred in Cote d’Ivoire and Senegal, resulting in disruptions in Portugal. Additionally, the West African Cable System (WACS) and African Coast to Europe (ACE) experienced faults in the West Coast route from Europe, while SAT3 and MainOne encountered downtime.

Similar undersea cables that facilitate traffic from Europe to the East Coast of Africa, such as Seacom, Europe India Gateway (EIG), and Asia-Africa-Europe 1 (AAE1), were also reported to have been cut around the Red Sea, leading to service degradation across these routes.

“In Nigeria and other West African countries, Internet access and speed have been affected, causing disruptions in the networks of service providers in the affected regions,” explained the NCC.

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